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Terms of service

Welcome to the CertSim applications ("Apps"), a suite of certification preparation tools provided by CertSim ("we," "us," or "our"). These Apps, including but not limited to PSM CertSim, PMP CertSim, and other exam preparation tools, are designed to help you prepare for various professional certifications. These Terms of Service ("Terms") govern your access to and use of our Apps and any related services offered through our website at https://certsim.com (collectively, the "Services"). By downloading, installing, or using any of our Apps, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Apps.

1. Eligibility

You must be at least 13 years of age to use our Apps. By using any App, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using an App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. License to Use the Apps

We grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use our Apps for your personal, non-commercial use on a mobile device owned or controlled by you, subject to these Terms. You may not:

  • Copy, modify, distribute, sell, or lease any part of the Apps or their content.
  • Reverse-engineer or attempt to extract the source code of the Apps, unless permitted by applicable law.
  • Use the Apps for any unlawful or unauthorized purpose.

3. Subscriptions and Payments

Our Apps offer subscription plans (e.g., monthly, quarterly, yearly) to access premium features, such as practice questions, quizzes, and analytics. Pricing varies by App and is detailed within each App’s subscription section. Subscription fees are billed through the Google Play Store or Apple App Store and are subject to their respective payment terms. There is no price increase upon renewal. You may cancel your subscription at any time through your Play Store or App Store account settings. No refunds will be provided for unused portions of a subscription period.

4. User Responsibilities

You agree to:

  • Use our Apps in compliance with all applicable laws and regulations.
  • Maintain the confidentiality of your account information and be responsible for all activities under your account.
  • Not use our Apps for any unlawful, harmful, or fraudulent activity, or to interfere with the operation of the Apps or the rights of other users.

5. Intellectual Property

All content within our Apps, including practice questions, explanations, text, graphics, and software, is the property of CertSim or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written permission.

6. Disclaimer

CertSim Apps are independent educational tools designed to help users prepare for professional certification exams, such as Professional Scrum Master (PSM), Project Management Professional (PMP), and others. We are not affiliated, endorsed, or sponsored by any certification body, including but not limited to Scrum.org, PMI, or CompTIA. All content provided in the Apps is for educational purposes only and is not intended to replace official training, materials, or exams provided by certification organizations.

7. No Exam Pass Guarantee

While our Apps are designed to enhance your preparation for certification exams, we do not guarantee that you will pass any exam. Your success depends on your effort, preparation, and external factors beyond our control. Any claims regarding exam preparation are for informational purposes only and do not constitute a warranty or guarantee.

8. Limitation of Liability

To the fullest extent permitted by law, CertSim shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or in connection with your use of our Apps or Services. Our total liability to you for any claim arising from these Terms or the Apps shall not exceed the amount you paid for your subscription in the preceding 12 months.

9. Termination

We may terminate or suspend your access to any App at our discretion, with or without notice, if you violate these Terms or for any other reason. Upon termination, your license to use the App will cease, and you must delete all copies of the App from your device.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on our website at https://certsim.com/terms-of-service or within the Apps. Your continued use of any App after such changes constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Ho Chi Minh City, Vietnam.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@certsim.com
Website: https://certsim.com

We also encourage you to review our Privacy Policy to understand how we collect, use, and protect your personal information.